Privacy Policy for fathr.io

Last Updated: 2025-03-31

Privacy Policy for fathr.io

Thank you for choosing fathr.io ("we," "us," or "our"). We understand the deeply personal nature of the content you entrust us with, and we take our responsibility to protect your family's privacy very seriously. This Privacy Policy explains how we collect, use, and safeguard your information.

1. Information We Collect

1.1 Personal Data
We collect the following types of information:

From Parents/Guardians:
- Full name and email address
- Authentication credentials
- Payment information (processed securely via Stripe)
- Profile information
- Voice recordings and video messages
- Photos and documents you upload
- Message content and oaths

About Children:
- First name and birth date
- Relationship to parent/guardian
- Special dates (birthdays, milestones)
- Photos (when uploaded by parent/guardian)

1.2 Non-Personal Data
- Device information and IP addresses
- Browser type and settings
- Usage patterns and preferences
- Technical logs for service improvement

2. How We Use Your Information

2.1 Core Service Delivery:
- Creating and maintaining your family vault
- Generating oath certificates
- Delivering scheduled messages
- Sending email reminders
- Processing payments
- Providing customer support

2.2 Service Improvement:
- Analyzing usage patterns to improve features
- Debugging technical issues
- Preventing abuse and maintaining security

3. Data Protection and Storage

3.1 Security Measures:
- End-to-end encryption for sensitive content
- Secure cloud storage with regular backups
- Regular security audits and updates
- Strict access controls for our staff

3.2 Data Retention:
- Active account content: Stored until account deletion
- Deleted content: Permanently removed within 30 days
- Payment records: Retained as required by law
- Technical logs: Retained for 90 days

4. Children's Privacy

We are committed to protecting children's privacy and comply with the Children's Online Privacy Protection Act (COPPA):

- We never collect information directly from children under 13
- All child-related information must be provided by a parent or legal guardian
- Parents can review, edit, or delete their children's information at any time
- We do not use children's information for marketing purposes

5. Data Sharing and Third Parties

We limit data sharing to:
- Payment processing (Stripe)
- Cloud storage providers
- Email delivery services

We ensure all service providers:
- Are GDPR and CCPA compliant
- Have signed data protection agreements
- Use data only for specified services
- Maintain strict security standards

We never:
- Sell your personal information
- Share content with advertisers
- Use your content for marketing without permission

6. Your Rights and Controls

You have the right to:
- Access your personal data
- Correct inaccurate information
- Delete your account and associated data
- Export your data in a portable format
- Opt-out of non-essential communications
- Control privacy settings for each child profile

7. Updates to Privacy Policy

- We'll notify you via email about significant changes
- Changes take effect 30 days after notification
- Continued use after changes implies acceptance
- Previous versions will be archived and available

8. Contact Information

Privacy Officer: privacy@fathr.io
Support: support@fathr.io
Address: [Your Business Address]

For urgent privacy concerns, please contact our Privacy Officer directly.

9. Legal Basis and Jurisdiction

This policy is governed by [Jurisdiction] law and complies with:
- General Data Protection Regulation (GDPR)
- California Consumer Privacy Act (CCPA)
- Children's Online Privacy Protection Act (COPPA)

By using fathr.io, you consent to this Privacy Policy and our Terms of Service.