FAQ

Frequently Asked Questions

How are payments handled between brands and influencers?

Payments are managed securely through the platform. Brands pay in advance when booking services. Funds are held safely and released to influencers after successful campaign delivery, ensuring both parties are protected.

How long does it take to get verified?

KYC verification typically takes 24 to 48 hours. Once your documents are submitted, our team reviews them for accuracy. You’ll be notified as soon as your account is approved or if further action is needed.

Is KYC verification mandatory?

Yes. All users must complete KYC verification to activate their accounts. This ensures trust, security, and compliance with South African laws. Verified users enjoy full access to hiring and earning features.

How does fathrConnect work?

fathrConnect connects South African influencers with brands looking to promote their products or services. Influencers create service listings, and brands can browse, hire, and manage campaigns—all within a secure and verified environment.

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