📄 fathrConnect Privacy Policy
Effective Date: [Insert Date]
Welcome to fathrConnect. We are committed to safeguarding the privacy of our users and ensuring that personal information is collected and used properly, lawfully, and transparently.
We may collect and process the following personal information:
Personal Identifiers: Name, surname, email address, phone number, and physical address.
Account Information: Username, password, and other credentials.
Payment Information: Billing details and payment history.
Usage Data: Information about how you use our website and services.
Technical Data: IP address, browser type, and operating system.
We collect personal information through:
Direct Interactions: When you register, complete forms, or communicate with us.
Automated Technologies: Cookies and similar tracking technologies.
Third Parties: Service providers and partners who assist in delivering our services.
We process your personal information for the following purposes:
To provide and manage our services.
To process transactions and send related information.
To communicate with you regarding updates, promotions, and other relevant information.
To comply with legal obligations and enforce our terms and conditions.
Our processing of your personal information is based on:
Consent: Where you have given clear consent for us to process your personal data.
Contractual Necessity: Processing necessary for the performance of a contract with you.
Legal Obligation: Processing necessary for compliance with a legal obligation.
Legitimate Interests: Processing necessary for our legitimate interests, provided your interests and fundamental rights do not override those interests.
We may share your personal information with:
Service Providers: Third parties who perform services on our behalf.
Legal Authorities: When required by law or to protect our rights.
Business Transfers: In connection with any merger, sale, or transfer of assets.
We ensure that all third parties respect the security of your personal information and comply with applicable data protection laws.
If we transfer your personal information outside South Africa, we ensure that it is protected by appropriate safeguards, such as standard contractual clauses or binding corporate rules.
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.
We retain your personal information only for as long as necessary to fulfill the purposes we collected it for, including satisfying any legal, accounting, or reporting requirements.
Under POPIA, you have the right to:
Access the personal information we hold about you.
Request correction or deletion of your personal information.
Object to the processing of your personal information.
Lodge a complaint with the Information Regulator.
To exercise any of these rights, please contact us using the details provided below.
We use cookies and similar technologies to enhance your experience on our website. You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies.
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to read their privacy policies.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: admin@fathr.io
Address: South Africa, Cape Town
Information Regulator Contact Details:
If you believe that your personal information has been unlawfully processed, you may lodge a complaint with the Information Regulator:
Email: inforeg@justice.gov.za
Telephone: +27 (0)10 023 5207
